What is the cost of the products?
Pricing information is available on request and is sold as a monthly subscription service.
Can I request a quote?
Yes, you can request a quote.
What is the ordering process?
You may confirm your order in the following ways:
By filling up the online order form and submitting it to us or by calling us.
Can I Buy using a purchase order?
Yes you can. After we receive payment you will receive subscription details.
Which payment methods are accepted?
At Linear Cube, we accept the following payment methods:
1. Paypal
2. Check posted to the address on the payment terms form that you will receive with your invoice.
3. Credit card
In case we are not happy with the product can we get a refund or perhaps have an acceptance period?
Cancel anytime within the first 30 days.
What happens if I decide not to renew my subscription?
Just send us an email request to cancel your subscription
How often are new versions of the product released?
We release a new major version of the software twice a year. However, minor versions are released more frequently.
Can I request a new feature?
Yes, you can.
What is software support and when does my software support start?
Your support is included in our subscription fee and the details of support levels can be found on the support page.
What is the process for logging a support issue?
Send in your support request at support@linearcube.com
Do you offer product training?
Basic training for the product is included with the subscription. More indepth training is offered for a fee if required.
